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Online dispute resolution (ODR-VO)

Online dispute resolution pursuant to Art. 14 para. 1 ODR-VO

The European Commission is providing a platform for out-of-court online dispute resolution (OS platform), available at  Our e-mail address can be found in our imprint. We are neither committed nor willing to participate in the dispute resolution process.


The competent dispute resolution service would be in the case of an obligation that:

Out-of-court dispute resolution center for consumers and entrepreneurs e.V.

Hohe Straße 11
04107 Leipzig
Tel. +49 341 56116370
Fax +49 341 56116371